Vision, Mission, Values

Our Vision
To help visually impaired adults and children, as well as those with other physical challenges, live optimally without barriers.

Our Mission
To help individuals with visual impairments and those with other physical challenges achieve their highest level of independence.

Our Values
Customer driven. Our goal is to excel in the eyes of our customers. We evaluate the impact of every decision on our customers.

Integrity. We act with integrity and honesty and deliver what we promise.

Excellence. We demonstrate a commitment to quality and excellence, using "best practices" in our business activities as our benchmark.

Teamwork. We believe that our team's performance is more important than the contribution of any individual employee. Our employees make decisions and take action with the entire team in mind.

Accountability. Each employee is accountable for his/her own job performance, and to his/her colleagues and customers to deliver results. We believe that accountability = freedom + responsibility.

Entrepreneurial. We continue to proactively and creatively try new ways to accomplish our Mission. We are flexible in our thinking to ensure we are learning and creating value for our customers.

Relationship Building. We value the ability to build long-term relationships with our customers, funders, the community and internally with our employees. We serve as agency "ambassadors" and continue to grow our outreach efforts.

Trust. We demonstrate behaviors that foster open communication, collaboration and trust, both internally and externally.

Fiscal Responsibility. We excel as a customer driven agency, while balancing our fiscal responsibility to ensure long-term viability.